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Ordering material:

  Customer can order or buy goods by contacting Aarkito customer service through our email Id/enquiry form/watsapp number.You can post you requirement and get quotation by sending your details to our official watsapp number.When customer is satisfied with quotation and after order confirmation ,Aarkito team assist  the buyer to purchase material .   

Shipping:

Currently Aarkito does not provide transportation /Free Shipping.However aarkito team members can assist you for transport if required on customer wish.

Shipping Charges applicable depends on weight,distance  and mode of transport.To Know complete transportation time and cost of your ordered goods charges you can contact our customer service through our Email Id:aarkitocom@gmail.Com or Watsapp:+916385648792 

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Refund Policy:

 

Cancellation of Orders:

The refund applicable for cancelled orders which is cancelled within 24hours of order confirmation.And 4% cancellation charges applicable for the Same.And it may take Min.3 to Max.7 working days to process your refund for cancellation.For a quick cancellation process you can mail us at:aarkitocom@gmail.com or watsapp:+916385648792.

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Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Several types of goods are exempt from being returned. Delegate  goods such as  Glass, Sanitaryware, Tiles or bricks cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

Additional non-returnable items:

• Gift cards

• Downloadable software products

 

To complete your return, we require a receipt or proof of purchase from our site.

 

Please do not send your purchase back to the manufacturer.

 

There are certain situations where only partial refunds are granted: (if applicable)

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 15 days after delivery

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at aarkitocom@gmail.com.

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective. For heavy weighed  item like tiles /sanitaryware the replacement will be done through the consecutive orders from the same suppliers. If you need to exchange it for the same item, send us an email at aarkitocom@gmail.Com .

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

Shipping

To return your product, you should mail your product to: 40B,Karuppiah Nagar,Jayamkondam.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.